How Do You Deal With Deductible Resets?

Deductible resets are a challenge for patients and billing services alike. Patients may not fully understand deductible resets, their healthcare plan’s policies or healthcare vernacular in general. When patients are confused, they are less likely to pay their balance to providers, which can cause cash flow and collection problems for billing services. Check out the infographic below for three quick tips to collecting payments efficiently after deductibles reset!

Advertisements

Healthpac partnering with Acuant to Improve Patient Intake Process with Automated Patient Data Capture

Los Angeles – February 27, 2018 – Healthpac, a leading provider of medical billing and practice management software is partnering with Acuant, a global provider of identity verification solutions.

This partnership offers an integrated solution that quickly captures identity information to improve accuracy and reduce wait times in the patient intake process. As a result, healthcare organizations can boost efficiency while improving patient experiences and reducing rejected insurance claims.

“Healthcare organizations are looking for ways to streamline processes and be more efficient,” said Buddy Claborn, CEO of Healthpac. “By partnering with Acuant, we are ensuring that our customers have the best option to improve patient intake, dramatically shortening transaction times with automated data capture that reduces errors and transaction time.”

Acuant’s technology allows patient information to be captured from insurance cards and government IDs and auto-populate electronic medical record (EMR) fields in seconds. This eliminates hundreds of keystrokes and shaves minutes off the onboarding process. Human error is virtually eliminated and claims are processed much faster with accurate data.

“Moving a paper-driven process to digital not only cuts down on paperwork, it allows healthcare organizations to improve patient experience,” said Yossi Zekri, CEO of Acuant. “Healthpac software frees healthcare staff from tedious paper-based systems, replacing them with powerful automated tools. Incorporating Acuant identity solutions reduces costs associated with redundant forms and incorrect information, improving the flow of patient information and transactions.”

Healthpac is a trusted advisor for more than 3,000 users in 43 states with software tailored to provide the functionality needed in today’s healthcare industry.

About Acuant

Acuant is an identity verification platform that instantly reduces fraud while providing seamless customer experiences. Solutions include intelligent data capture and auto-fill software, identity document authentication, chip and ePassport authentication with PKI, facial recognition software and expert manual review of documents. Human assisted machine learning powers the largest ID library covering 196+ countries and has processed more than 3 billion transactions worldwide.

Acuant mitigates risk and meets regulatory requirements such as KYC and AML, while protecting PII. Partners include start-ups, Fortune 500 and FTSE 350 organizations in all industries. For more information, please visit acuantcorp.com

Healthpac hosting leading medical billing companies at 14th Annual Users Meeting

Healthpac will host more than 130 representatives from some of the nation’s leading medical billing companies and healthcare providers as well as more than 30 vendors at the Healthpac Annual Users Meeting taking place February 24-25 in downtown Savannah.

The 14th Annual Users Meeting will kick off on Friday and class sessions for attendees will include discussions of upgrades and new software launches in the Healthpac suite of medical billing and practice management software. Other presentations will include brainstorming and educational sessions with Healthpac programmers and administrators. Healthpac partners and vendors in attendance will include global medical billing leaders such as Allzone, Trizetto and Instamed.

“The meeting is an opportunity each year to share with our clients the advancements and improvements we have been able to make with our own technology and learn about the other breakthroughs taking place in our industry from some of the most respected providers in the country and the world,” said Healthpac President and CEO Buddy Claborn, a former National Billing Software Vendor of the Year. “We will truly have the best and brightest minds in our industry at the Annual Users Meeting each year, and we are proud to be able to bring this caliber of corporate event into Savannah.”

Founded in Savannah in 1981, Healthpac is a leading provider of medical billing and practice management software for physicians, radiology imaging centers, healthcare providers, laboratories and medical billing companies. The company’s constantly evolving proprietary software is used by thousands of users throughout North America.

Go to healthpac.usersmeeting.info to see the schedule for the Annual Users Meeting.

Buddy Claborn receives Lifetime Achievement Award at Annual Users Meeting

Healthpac president and CEO Buddy Claborn was presented with a Lifetime Achievement Award during Healthpac’s Annual Users Meeting by the Healthpac PROVision Enhancement Committee.

Healthpac is committed to be user-driven software, and users of the HPlus PRO software solution formed the PROVision Enhancement Committee. The committee members are HPlus PRO software users that have been using the software for at least six months, and committee is comprised of members of several specialty specific sub-committees that include: Evolution, Laboratory Committee, Multi-Specialty Committee and Reports Committee.

Committee Chair Rich Papperman recognized Mr. Claborn for his tireless efforts to make Healthpac and its clients survive and thrive. Mr. Claborn, a former computer programmer, founded Healthpac in 1981 and brought together personnel with more than 40 years of experience in medical billing software and medical management software development. The company has been a pioneer in the medical billing software community ever since.

Pictured:

Rich Papperman (Owner at Cape Professional Billing, Inc.)
Buddy Claborn
Jonathan Schuessler (Owner at Medical Office Support Services)
Mary Ellen Duffy (Owner/Partner at Innovative Practice Concepts)
Christy Petru (Owner at Capsource Solutions)
Cheryl Gundry (Owner at Healthcare Data Management, Inc.)

Partnership between hc1.com and Healthpac will enable healthcare organizations to grow profitably

SAVANNAH, GA (January 17, 2017) – hc1.com, inventor of the world’s leading healthcare relationship management platform, and medical billing provider Healthpac have partnered to deliver an integrated solution that enables healthcare organizations to operate more profitably by maximizing test reimbursements and reducing inefficiencies.

logo_fullcolor_2xHealthpac is a leading provider of medical billing and practice management software for physicians, radiology imaging centers, healthcare providers, laboratories and medical billing companies. Through its partnership with hc1.com, Healthpac’s laboratory clients will gain a comprehensive view into their provider relationships, including service levels, volumes and overall financial performance, enabling them to grow profitably.

“To succeed, healthcare leaders must have a clear understanding of both the quality of services they provide and the profitability of their provider relationships,” said Brad Bostic, CEO of hc1.com. “Labs frequently find it difficult to gain this understanding without considerable manual effort because it requires a consolidated view of information that resides in multiple systems. By leveraging hc1’s healthcare CRM and live analytics, Healthpac clients gain insight into all 3_devicesdimensions of their provider relationships, spanning service, volume and billing data. Equipped with dynamic analytics on physician ordering patterns and reimbursement changes, labs can proactively make decisions that translate into happier customers and improved financial performance.”

Through this partnership, hc1 and Healthpac are providing a prebuilt integration that enables healthcare professionals to immediately access and view up-to-the-moment client reports that convey metrics, such as top denial reasons, payer mix, charge metrics over time and reimbursement rates by account. In addition to reporting, the solution automatically delivers alerts and assigns tasks to drive immediate action, making it possible for healthcare organizations to greatly improve both profitability and service levels.

“A major focus of Healthpac is to seek vendors that have outstanding products and services which will enhance our client’s workflow automation,” added Healthpac CEO and Founder B.D. Claborn. “hc1’s application interface, in combination with Healthpac, allows for fully automated electronic processing of extensive amounts of clinical data, thus effectively allowing analysis of financial performance and maximizing reimbursements.”

hc1.com will present its capabilities at the upcoming Healthpac Users Meeting in Savannah from February 9-11, 2017.

Go to www.hc1.com to learn more about the company’s healthcare relationship management platform. Vist www.healthpac.net for more information about Healthpac’s customized medical billing software.

 END

ABOUT HEALTHPAC

Founded in Savannah in 1981, Healthpac is a leading provider of medical billing and practice management software for physicians, radiology imaging centers, healthcare providers, laboratories and medical billing companies. Healthpac’s billing solutions, constantly evolving proprietary software and experience in the healthcare industry have made the company a trusted advisor for more than 3,000 users in 43 states. Healthpac’s software is carefully tailored to provide the functionality needed in today’s healthcare industry, and the company’s staff includes several former practice managers and healthcare business owners who are tasked with constantly improving Healthpac’s level of service. Healthpac is part of the ICD-10 software compliancy board and is EHNAC Certified, and the company’s CEO, Buddy Claborn, sits on the Healthcare Administrative Technology Association advisory board and is a previous recipient of the National Healthcare Billing Software Vendor of the Year from the Healthcare Billing and Management Association. Find Healthpac on Facebook!

About hc1.com

The hc1® Healthcare Relationship Cloud® enables health systems, diagnostic labs, post acute care, and ancillary service providers to grow profitably and deliver great service. hc1 has been adopted by more than 1,000 healthcare locations across the globe, including Cleveland Clinic, Alere, Nationwide Children’s Hospital, and Sonic Healthcare. The company has received accolades from Gartner Research, was named “Best Healthcare CRM” by Frost & Sullivan, and is included in the KLAS Healthcare CRM Report 2016. To learn more about hc1, please visit www.hc1.com and follow us on Twitter @hc1_HRM, LinkedIn, and Facebook.

 

 

###

 

 

Healthpac announces partnership with TKSoftware to integrate services

Medical billing software leader finalizes partnership with claims clearinghouse

Healtksoftware-logothpac has announced a formal partnership with TKSoftware, a leading insurance claims clearinghouse, to provide seamless integration of claims, electronic remittance advices, and eligibility verification between their Healthpac software and the TKSoftware web-based portal.

Healthpac provides medical billing software for a organizations ranging from small medical billing companies to large multi-location facilities. TKSoftware provides advanced web-based tools for healthcare providers, billing services and practice management system vendors to manage the revenue cycle. The intuitive web-based system combined with a unique relationship with the payers accelerates revenue for providers.

“TKSoftware has a reputation of being a top notch, provider-focused clearinghouse and we are excited to offer clients integration between our two technologies,” said Healthpac CEO Buddy Claborn.

Billing companies that use both TKSoftware and Healthpac’s solutions will benefit from increased efficiency and accuracy.

“We are glad to be partnering with Healthpac and we value the ease-of-use that integration provides,” said Matthew Behringer, Managing Partner at TKSoftware. “With industry-leading software from Healthpac, plus the technology and functionality provided by TKSoftware, we see a tremendous opportunity for providers to accelerate revenue through an overall increased efficiency.”

 

END

 

About Healthpac Computer Systems, Inc.

Founded in Savannah in 1981, Healthpac is a leading provider of medical billing and practice management software for physicians, radiology imaging centers, healthcare providers, laboratories and medical billing companies. Healthpac’s billing solutions, constantly evolving proprietary software and experience in the healthcare industry have made the company a trusted advisor for more than 3,000 users in 43 states. Healthpac’s software is carefully tailored to provide the functionality needed in today’s healthcare industry, and the company’s staff includes several former practice managers and healthcare business owners who are tasked with constantly improving Healthpac’s level of service. Healthpac is part of the ICD-10 software compliancy board and is EHNAC Certified, and the company’s CEO, Buddy Claborn, sits on the Healthcare Administrative Technology Association advisory board and is a previous recipient of the National Healthcare Billing Software Vendor of the Year from the Healthcare Billing and Management Association. Visit www.healthpac.net for more information.

 

About TKSoftware, Inc.

Founded in 1996, TKSoftware is a Friend of Medicine focusing on setting the industry standard for expert customer service and intuitive, easy to use tools that accelerate revenue. TKSoftware functions as an extension of the provider’s business office providing the critical link with payers and the critical tools that providers need to manage the revenue cycle. Beginning with the most comprehensive list of direct to payer connections for both claims and remits, efficiency is maximized. Managing rejections is simplified with intuitive reporting and custom scrubbing and editing reduce claim denials. For more information visit http://www.friendofmedicine.com.

 

 

 

 

Healthpac at the PAHCOM Annual Conference this week in Florida!

Healthpac is an exhibitor this week at The Professional Association of Health Care Office Management Annual Conference in Clearwater Beach, Fla.

pahcomDuring the conference, Healthpac CEO Buddy Claborn had a chance to visit with clients like Cindy Owen from Pyramid Medical and Carol Payne from Zeid Women’s Health Center. PAHCOM was established in 1988 to provide a support network to the managers of small group and solo provider health care practices, and Healthpac is excited be part of this year’s annual conference.

This conference provides Healthpac with wonderful opportunities to discuss our proprietary billing software solutions with manager from solo and small group physician practices, medical office managers, practice administrators, nurse practitioners, physicians, practice management consultants and other professionals responsible for the business of operating a medical practice.

Go to the PAHCOM conference website to learn more about this incredible event!