HealthPac celebrating 10 years of partnership with CardChoice International!

HealthPac is excited to celebrate a 10-year relationship with CardChoice International! If you are simply looking for the lowest pricing guarantee on credit card processing and ACH, CardChoice International is the company we tell Healthpac users to trust.

Ray “The Piano Man” McGrogan and Steve Kleinberg are the owners and both are experts in the medical payment industry.  They introduced ClearGage to Healthpac about 7 years ago and both CardChoice and ClearGage are fully integrated into Healthpac’s technologies. CardChoice International allows you to reduce the cost associated with patient billing, take advantage of storing a patients’ credit card or check on file for future balances, communicate via text or email to your patients, process online payments even if your provider does not have a website and automate payment plans … all in a secure CG technology that is HIPAA and PCI level 1 certified.

If you are not using CardChoice International, we suggest contacting them at (973) 200-2763 for your payment consultation. We believe you will be glad you did! We are grateful for 10 years of partnership with CardChoice International and ClearGage!

Contact Ray  at (973) 200-2763 or, click or fax your most current merchant statement to (973) 954-2122 to request a technology demonstration or learn more about lowering your rates!


Mingle Analytics explains MIPS Individual vs Group in Brilliant Blog Post

Healthpac’s partner, Mingle Analytics, has authored a blog post that clearly and definitively explains MIPS Individual vs Group reporting. The Quality Payment Program (QPP) allows physicians to choose whether they will participate in the MIPS program as an individual or a group. This is one of the first decisions a practice will need to make when planning their MIPS reporting strategy. The impact of this decision affects the performance of each Eligible Clinician (EC) reporting under a Tax Identification Number (TIN), and ultimately, the potential to earn an incentive. Click the link below to read this insightful blog post that provides a detailed explanation of this critical topic:

MIPS: Individual vs Group Reporting Explained

About Mingle Analytics:

Mingle Analytics evolves from Dr. Dan Mingle’s vision for creating a better healthcare system in which care is affordable and practices are profitable, physicians fulfilled and patients delighted. A seasoned family physician who is now a nationally recognized authority in healthcare informatics, he and his team are dedicated to helping providers and healthcare systems thrive in the business and practice of medicine.

Mingle Analytics has established itself as an industry leader in Medicare quality reporting, but that’s just part of the story. Mingle’s expert team is focused on devising data-driven solutions to help clients improve care and lower costs, and ultimately transform practice operations to increase the joy and profitability in the practice of medicine. Go to to learn more!

How Do You Deal With Deductible Resets?

Deductible resets are a challenge for patients and billing services alike. Patients may not fully understand deductible resets, their healthcare plan’s policies or healthcare vernacular in general. When patients are confused, they are less likely to pay their balance to providers, which can cause cash flow and collection problems for billing services. Check out the infographic below for three quick tips to collecting payments efficiently after deductibles reset!

Healthpac partnering with Acuant to Improve Patient Intake Process with Automated Patient Data Capture

Los Angeles – February 27, 2018 – Healthpac, a leading provider of medical billing and practice management software is partnering with Acuant, a global provider of identity verification solutions.

This partnership offers an integrated solution that quickly captures identity information to improve accuracy and reduce wait times in the patient intake process. As a result, healthcare organizations can boost efficiency while improving patient experiences and reducing rejected insurance claims.

“Healthcare organizations are looking for ways to streamline processes and be more efficient,” said Buddy Claborn, CEO of Healthpac. “By partnering with Acuant, we are ensuring that our customers have the best option to improve patient intake, dramatically shortening transaction times with automated data capture that reduces errors and transaction time.”

Acuant’s technology allows patient information to be captured from insurance cards and government IDs and auto-populate electronic medical record (EMR) fields in seconds. This eliminates hundreds of keystrokes and shaves minutes off the onboarding process. Human error is virtually eliminated and claims are processed much faster with accurate data.

“Moving a paper-driven process to digital not only cuts down on paperwork, it allows healthcare organizations to improve patient experience,” said Yossi Zekri, CEO of Acuant. “Healthpac software frees healthcare staff from tedious paper-based systems, replacing them with powerful automated tools. Incorporating Acuant identity solutions reduces costs associated with redundant forms and incorrect information, improving the flow of patient information and transactions.”

Healthpac is a trusted advisor for more than 3,000 users in 43 states with software tailored to provide the functionality needed in today’s healthcare industry.

About Acuant

Acuant is an identity verification platform that instantly reduces fraud while providing seamless customer experiences. Solutions include intelligent data capture and auto-fill software, identity document authentication, chip and ePassport authentication with PKI, facial recognition software and expert manual review of documents. Human assisted machine learning powers the largest ID library covering 196+ countries and has processed more than 3 billion transactions worldwide.

Acuant mitigates risk and meets regulatory requirements such as KYC and AML, while protecting PII. Partners include start-ups, Fortune 500 and FTSE 350 organizations in all industries. For more information, please visit

Healthpac hosting leading medical billing companies at 14th Annual Users Meeting

Healthpac will host more than 130 representatives from some of the nation’s leading medical billing companies and healthcare providers as well as more than 30 vendors at the Healthpac Annual Users Meeting taking place February 24-25 in downtown Savannah.

The 14th Annual Users Meeting will kick off on Friday and class sessions for attendees will include discussions of upgrades and new software launches in the Healthpac suite of medical billing and practice management software. Other presentations will include brainstorming and educational sessions with Healthpac programmers and administrators. Healthpac partners and vendors in attendance will include global medical billing leaders such as Allzone, Trizetto and Instamed.

“The meeting is an opportunity each year to share with our clients the advancements and improvements we have been able to make with our own technology and learn about the other breakthroughs taking place in our industry from some of the most respected providers in the country and the world,” said Healthpac President and CEO Buddy Claborn, a former National Billing Software Vendor of the Year. “We will truly have the best and brightest minds in our industry at the Annual Users Meeting each year, and we are proud to be able to bring this caliber of corporate event into Savannah.”

Founded in Savannah in 1981, Healthpac is a leading provider of medical billing and practice management software for physicians, radiology imaging centers, healthcare providers, laboratories and medical billing companies. The company’s constantly evolving proprietary software is used by thousands of users throughout North America.

Go to to see the schedule for the Annual Users Meeting.

Buddy Claborn receives Lifetime Achievement Award at Annual Users Meeting

Healthpac president and CEO Buddy Claborn was presented with a Lifetime Achievement Award during Healthpac’s Annual Users Meeting by the Healthpac PROVision Enhancement Committee.

Healthpac is committed to be user-driven software, and users of the HPlus PRO software solution formed the PROVision Enhancement Committee. The committee members are HPlus PRO software users that have been using the software for at least six months, and committee is comprised of members of several specialty specific sub-committees that include: Evolution, Laboratory Committee, Multi-Specialty Committee and Reports Committee.

Committee Chair Rich Papperman recognized Mr. Claborn for his tireless efforts to make Healthpac and its clients survive and thrive. Mr. Claborn, a former computer programmer, founded Healthpac in 1981 and brought together personnel with more than 40 years of experience in medical billing software and medical management software development. The company has been a pioneer in the medical billing software community ever since.


Rich Papperman (Owner at Cape Professional Billing, Inc.)
Buddy Claborn
Jonathan Schuessler (Owner at Medical Office Support Services)
Mary Ellen Duffy (Owner/Partner at Innovative Practice Concepts)
Christy Petru (Owner at Capsource Solutions)
Cheryl Gundry (Owner at Healthcare Data Management, Inc.)

Partnership between and Healthpac will enable healthcare organizations to grow profitably

SAVANNAH, GA (January 17, 2017) –, inventor of the world’s leading healthcare relationship management platform, and medical billing provider Healthpac have partnered to deliver an integrated solution that enables healthcare organizations to operate more profitably by maximizing test reimbursements and reducing inefficiencies.

logo_fullcolor_2xHealthpac is a leading provider of medical billing and practice management software for physicians, radiology imaging centers, healthcare providers, laboratories and medical billing companies. Through its partnership with, Healthpac’s laboratory clients will gain a comprehensive view into their provider relationships, including service levels, volumes and overall financial performance, enabling them to grow profitably.

“To succeed, healthcare leaders must have a clear understanding of both the quality of services they provide and the profitability of their provider relationships,” said Brad Bostic, CEO of “Labs frequently find it difficult to gain this understanding without considerable manual effort because it requires a consolidated view of information that resides in multiple systems. By leveraging hc1’s healthcare CRM and live analytics, Healthpac clients gain insight into all 3_devicesdimensions of their provider relationships, spanning service, volume and billing data. Equipped with dynamic analytics on physician ordering patterns and reimbursement changes, labs can proactively make decisions that translate into happier customers and improved financial performance.”

Through this partnership, hc1 and Healthpac are providing a prebuilt integration that enables healthcare professionals to immediately access and view up-to-the-moment client reports that convey metrics, such as top denial reasons, payer mix, charge metrics over time and reimbursement rates by account. In addition to reporting, the solution automatically delivers alerts and assigns tasks to drive immediate action, making it possible for healthcare organizations to greatly improve both profitability and service levels.

“A major focus of Healthpac is to seek vendors that have outstanding products and services which will enhance our client’s workflow automation,” added Healthpac CEO and Founder B.D. Claborn. “hc1’s application interface, in combination with Healthpac, allows for fully automated electronic processing of extensive amounts of clinical data, thus effectively allowing analysis of financial performance and maximizing reimbursements.” will present its capabilities at the upcoming Healthpac Users Meeting in Savannah from February 9-11, 2017.

Go to to learn more about the company’s healthcare relationship management platform. Vist for more information about Healthpac’s customized medical billing software.



Founded in Savannah in 1981, Healthpac is a leading provider of medical billing and practice management software for physicians, radiology imaging centers, healthcare providers, laboratories and medical billing companies. Healthpac’s billing solutions, constantly evolving proprietary software and experience in the healthcare industry have made the company a trusted advisor for more than 3,000 users in 43 states. Healthpac’s software is carefully tailored to provide the functionality needed in today’s healthcare industry, and the company’s staff includes several former practice managers and healthcare business owners who are tasked with constantly improving Healthpac’s level of service. Healthpac is part of the ICD-10 software compliancy board and is EHNAC Certified, and the company’s CEO, Buddy Claborn, sits on the Healthcare Administrative Technology Association advisory board and is a previous recipient of the National Healthcare Billing Software Vendor of the Year from the Healthcare Billing and Management Association. Find Healthpac on Facebook!


The hc1® Healthcare Relationship Cloud® enables health systems, diagnostic labs, post acute care, and ancillary service providers to grow profitably and deliver great service. hc1 has been adopted by more than 1,000 healthcare locations across the globe, including Cleveland Clinic, Alere, Nationwide Children’s Hospital, and Sonic Healthcare. The company has received accolades from Gartner Research, was named “Best Healthcare CRM” by Frost & Sullivan, and is included in the KLAS Healthcare CRM Report 2016. To learn more about hc1, please visit and follow us on Twitter @hc1_HRM, LinkedIn, and Facebook.